Privacy Policy for GLINTHAVEN
Last updated: January 1, 2025
GLINTHAVEN (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. Please read this policy carefully. If you do not agree with its terms, please do not access our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you place an order, create an account, sign up for our newsletter, or contact our customer service. This information may include your name, email address, shipping and billing address, phone number, payment details (processed by a secure third-party processor), and any other information you choose to share. We also collect non-personal information automatically, such as your IP address, browser type, device characteristics, operating system, and browsing behavior through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to process and fulfill your orders, communicate with you about your purchases, provide customer support, send promotional emails (if you have opted in), improve our website and product offerings, and comply with legal obligations. We may also use aggregated, anonymized data for analytics and business planning.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, shipping orders, and conducting marketing campaigns. These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. We may also disclose your information when required by law, to enforce our policies, or to protect our rights, property, or safety.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, remember preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site. We also use web beacons, pixels, and similar technologies for analytics and advertising purposes. For more details, please refer to our Cookie Policy.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, update, correct, or delete your personal information. You may also opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails. We will respond to your request in accordance with applicable laws.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
International Data Transfers
If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to this transfer. We will take appropriate safeguards to ensure your data is protected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Address: GLINTHAVEN, 700 SW 5th Ave, Suite 250, Portland, OR 97204
Phone: (503) 345-6789
We will make every effort to address your inquiry promptly and thoroughly.